As an investor, when engaging the services of financial professionals, I have the right to:
Honesty from financial professionals is not just a truthful answer, it also means transparency and forthrightness.
Financial professionals base decisions on:
- Thorough analysis and discussion of your needs
- Analysis of products and services that may be used to meet your needs
- Careful consideration of judgments that match your needs
Your welfare will come before the welfare of financial professionals and their organizations. It is through work and service that financial professionals earn your trust and continued business thus your needs come before their personal interests.
Fair treatment is no always equal treatment. Do not feel that it is unfair when another client's portfolio earns higher returns. Fairness also means that you should not feel pressured to make financial decisions.
Advice from a financial professional should be based solely on what will benefit you. Financial professionals must clearly tell you about any existing or potential conflicts of interest. The information must state what the conflict is and how it can possibly be reconciled.
Financial professionals must base decisions on facts that are relevant to your needs. Advice should feel comfortable to you and if it does not you can question your financial professional. Make sure that you have made or have had your financial professional make a Investment Policy Statement.